The quality and environmental management system of Entertainment Distribution Company (EDC)

Our processes were the first in North Carolina to be certified ISO 9000 (quality management) by any manufacturer.  We are also proud of our ISO 14001 (environmental management) certification.

Our certifications are extensions of our long-term business policy which specifies the high quality standards and environmental standards required to achieve maximum benefit for our customers and sustained economic success for the company.

The EDC corporate philosophy is determined by the exceptionally high quality demands of our core customers and the numerous technological revolutions made during the company's history. Both our new and long-standing customers have supplemented these demands and continue to give us new impulses to create technical and logistical innovations.

The certified management system documents all relevant processes with a view to recognizing customers' needs, providing support for these needs and ensuring that they are fulfilled.  We see our customers and suppliers as partners.

With coordinated processes, a trained and motivated workforce and a modern IT system landscape, the factory focuses on providing customer with:

		extremely short lead times
		outstanding product quality and
		fair market prices

The environmental management system aggregates what has always been tradition in the CD/DVD factory in a compact and standardized manner, i.e.

		easing environmental stress through careful use of resources
		recycling as an integral element of the factory
		advanced waste and hazardous substance management
		conformity with statutory and official laws and guidelines.